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Thursday, March 06, 2008

Great Service

I'm having a busy day but I had to post this first a deposit to my Emotional Bank Account :)

Great service comes from the heart. It has to come from the inside out. You cannot mandate it. You can’t threaten, reward, or coerce people to care. You can only awaken the desire and then give them the permission and encouragement to make it come alive in their work.

Simply said, if people don’t have in their hearts the desire to serve and make a difference for others, they will not give great service.

No matter what our job or position may be, we each possess a unique understanding of this world and have our own ideas and gifts to share. Our truest gift can be found in our hearts if we look deeply enough and listen closely. When the heart is in the right place, the ego gets out of the way. That’s when great service comes shining through

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